Cognitive Task Analysis (CTA) helps researchers understand how cognitive                  skills and strategies make it possible for people to act effectively and get things                  done. CTA can yield information people need--employers faced with personnel issues,                  market researchers who want to understand the thought processes of consumers,                  trainers and others who design instructional systems, health care professionals who                  want to apply lessons learned from errors and accidents, systems analysts developing                  user specifications, and many other professionals. CTA can show what makes the                  workplace work--and what keeps it from working as well as it might.Working Minds is                  a true handbook, offering a set of tools for doing CTA: methods for collecting data                  about cognitive processes and events, analyzing them, and communicating them                  effectively. It covers both the "why" and the "how" of CTA methods, providing                  examples, guidance, and stories from the authors' own experiences as CTA                  practitioners. Because effective use of CTA depends on some conceptual grounding in                  cognitive theory and research--on knowing what a cognitive perspective can                  offer--the book also offers an overview of current research on cognition.The book                  provides detailed guidance for planning and carrying out CTA, with chapters on                  capturing knowledge and capturing the way people reason. It discusses studying                  cognition in real-world settings and the challenges of rapidly changing technology.                  And it describes key issues in applying CTA findings in a variety of fields. Working                  Minds makes the methodology of CTA accessible and the skills involved                  attainable.

Working Minds: A Practitioner's Guide to Cognitive Task Analysis (Bradford Books) PDF

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