This document summarizes a research study examining capacity building in human resource management at an international consultancy organization (ICO) based in Lebanon. The study used semi-structured interviews with 8 employees and 5 managers to identify themes related to performance appraisal, employee involvement, recruitment, and retention. Traditional approaches to capacity building focused on structure, tasks, and productivity, while modern approaches emphasize organizational learning, skill development, job satisfaction, and communication across all levels. The research aimed to explore how ICO utilizes capacity building to enhance its human resource functions and activities.

The Need For Capacity Building in Human Resource Management Related Issues: A Case Study From The Middle East (Lebanon) PDF

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